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Customer Service Representative, Counter (Lucaya)
Location:Lucaya, Grand Bahama
Job Type:Branch Operations
FT/PT Status:Regular Full Time
  

Major Responsibilities:
Performs basic cash receipt and payment services in a professional manner, ensuring that the customers’ needs are met. The incumbent must fully comply with the Bank’s Security Policies as outlined in its Security Policy Manual and the Bank’s Anti-Money Laundering (AML), Counter Financing of Terrorism (CFT) and Know Your Customer (KYC) requirements. In addition, the position holder is required to uphold the Bank’s Customer Service Standards and Code of Ethics at all times.

Qualifications, Skills and Experience:
Minimum of 5 B.G.C.S.E.'s with C and above, including Mathematics and English
Strong customer service skills and commitment to Service Quality
Great listening and communication skills 
Keen attention to detail with the ability to produce error free work
Professional personal presentation
Excellent punctuality and attendance record
Highly confidential in nature
Excellent cash management skills and strong numerical ability 
Excellent organizational and time management skills
Strong interpersonal skills
Ability to interact with others in a respectful, professional and cordial manner
Stress management skills. Not easily overwhelmed.  Able to multi-task in a fast paced working environment while maintaining efficiency and accuracy 
 

Personal Attributes:
The successful candidate must maintain confidentiality, use sound judgement and perform independently while performing the duties of the Customer Service Representative. They must also demonstrate the following personal attributes:

Maintain standards of conduct
Display characteristics of honesty, integrity and sound work ethics
Be respectful
Be flexible
 

Remuneration Package:
Commonwealth Bank is a Great place to work! We offer an exciting work environment with the opportunity for growth and development. We also offer a competitive compensation package, reflecting the successful applicant’s experience and qualifications, including a performance based incentive plan, health, vision, dental and life insurances and a pension plan.